Terms and Conditions

Terms and Conditions.

We offer a 100% money back guarantee if you are not satisfied with your purchase owing to any misrepresentation of quality and appearance. Simply complete the fields under our Free 7 Day Returns area under INFO and once you have read and accepted our terms, just press submit for processing.

Your return claim will be processed within 7 days, and you must submit your claims within 7 days of receipt of your goods.

General Refund, Return and Change of Mind Policy

We do not refund for change of mind or incorrect size choice.

Once an order is placed and paid for this shall be considered final and no variations  are possible thereafter.

Credit will not be applied, nor a refund offered after purchase if you have not redeemed any credit, voucher, code or otherwise at the checkout/point of purchase.

Please see our quick facts if you’re unsure how to apply credit.

Administrative fees will apply to any changes that may need to be made to your order for any error made in selection, changes to delivery address and/or any special requests made after purchase.

Our promotional periods are final. No credits can be extended nor applied should your purchase fall outside the stated promotional period.

General Shipping Terms.

Your shipping charge includes full insurance for anything lost or damaged in transit. To make a claim, simply fill in the forms provided under our Free 7 Day Returns area, see menu item under INFO.

Please ensure you retain the original packaging and it is essential that you repack goods in order for their collection.

Unpacked goods without any kind of packaging material cannot be collected and may therefore void any claim.

Once your claim is accepted our team can organize the replacement item(s) as soon as possible and without any additional cost.

Deliveries occur Monday through Friday during normal business hours only.

Due to the size of the items you have purchased on this website, we do not ship to PO Boxes and therefore we will require a street address for all deliveries and/or pick ups.

Upon receipt of your returned item, you may choose to either have a replacement item made or receive a credit to your account in lieu of a refund for future purchases.

Where damage has occurred or products are faulty, you are entitled to request a full refund.

Refunds will be processed in approximately 7 days after goods have been returned to us and shall be paid using the same denomination, currency and payment method as when you first made your purchase.

If, upon examination of the goods returned, we find that the returned items are neither defective nor damaged, your claim will be void and you may be charged a fee for the return cost, examination of the goods, and any costs incurred to return the goods back to you.

United Interiors complies with the prevailing Consumer Laws in countries where it offers its goods for sale and your rights under such laws cannot be excluded, restricted or modified by any terms expressed on this website.

You are protected and we respect that!

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As seen in

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Real Living
Home Beautiful
Australian House & Garden
Inside Out
Grand Designs
Selling Houses Australia
The Block

Visit our showroom

253 Wickham Rd, Moorabbin, VIC 3189
Opening Hours:
Monday to Saturday: 9am - 4pm
Sunday: Closed

Please call 1800 880 877

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