FAQS


Shipping And Lead Times

We can ship direct to your door from just $9.95 per item anywhere in Australia. For overseas buyers, we will provide our most competitive rates prior to shipping.

All items listed on our website have various lead times due to several different processes that are involved in the creation of our pieces. Lead times are quoted in days as the expected date of dispatch.

Canvas Prints, Framed Prints, Acrylic Artworks & printed Cushions – 14 to 21 Days

Hand Painted Artworks – 28 Days

Rugs – 7-10 Days

Showroom furniture and decor – 5-7 days

Clearance items – 5-7 days


Product Information

Paintings

Our paintings are 100% genuine hand painted and are made to order. Our paintings feature professional quality oils and/or acrylics onto primed cotton blend canvasses.  All artworks are stretched and packaged in Australia and are ready to hang.

Our artworks can also be framed with an outer ‘floating’ frame in a variety of colors to create a gallery finish to the painting. You may simply add this to your purchase at point of sale.

Note: As all paintings are made to order, and to your specific size and orientation, we cannot guarantee that all paintings will be ‘exactly’ the same as they appear online. An acceptable degree of variation in both form and color is to be expected in all cases. Any claim for a return on this basis may not be accepted.

Canvas Prints

Our canvas prints are created with modern digital print technology that transforms stunning artworks onto strong and durable (HP poly/cotton) canvas material. All artworks are made to order and to your specific size and orientation. All canvas prints are stretched and packaged in Australia and are supplied ready to hang.

Using the very latest and widest format HP printers available, we can also ensure all production is environmentally friendly with non toxic inks used that are also odor free.

Best of all, the color reproduction is sharp and vibrant just as you see the art online with high levels of scratch and fade resistance.

Framed Prints

Our framed prints feature digitally printed imagery onto gallery grade paper using multi-colour aqueous Giclee printers, which are environmentally friendly and deliver the highest resolution and vibrancy possible.

The print is surrounded by a flat white matt board then mounted and framed with a composite PVC timber molding which emulates the natural effect and grain of real wood.

The print is then set within a high quality clear acrylic Perspex facing. The quoted size(s) refer to the total outer frame size and not the print itself. All framed prints are supplied ready to hang.

Acrylic Art

Our acrylic glass panels are approx. 5mm thick and feature a unique high gloss finish that further enhances your artwork. Made in Australia, these panels also come supplied with a hanging kit. Acrylic panels are UV stable and may also be used in outdoor applications,  however they must not be fully exposed to the elements or placed in direct sunlight.

Rugs

Our rug collections are curated specifically with the latest colorways and textures in mind. These collections are largely hand made and are made of natural and/or recycled materials. Above all else we ensure that we partner only with accredited and socially responsible rug makers that respect both the environment and the very many people employed to painstakingly create a truly handcrafted piece for your floor.

All care and warranty information is provided with each rug purchased.

Cushions

All cushions are digitally printed and are made to order in Australia. The designs are printed onto soft polyester cotton textile and come supplied with polyester infill and zipper ready for use. The cover may be removed for cleaning but machine wash is not recommended. Spot clean and/or soft hand wash only in cold water

Furniture And Decor

You may now purchase our listed showroom products online as well as in store. We source products the world over and each has it’s own unique warranty and care instruction. Please read each product’s unique description carefully prior to purchase.


Custom Orders

We can make just about anything to a special size, shape or color, even a rug.

Simply ask us here for a quote and allow a few days extra to the standard lead time for any customized artworks . Customized rugs require special attention due to the hand made process and lead times need to be quoted on an order by order basis.


Trade Orders

We are renowned for our project and commercial work across various industries from bespoke pieces you will find on popular TV shows, to large scale hotel and apartment fit-outs across the world. Our pricing is specifically tailored to your needs and to those of your client.

Each project has a specifically appointed consultant to ensure the process is a smooth one. For more information and to register for trade pricing simply click here.


Showroom

Our Melbourne showroom and art gallery is located at 253 Wickham Rd, Moorabbin VIC 3189.

Selected pieces are always available to view as an indication of the range of products and the quality on offer, as well as a curated range of furniture, rugs and decor. You may also buy direct from our showroom floor online, just click here to view the range.

Our opening hours are 9am – 4pm Monday to Saturday.

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As seen in

Vogue Living
Real Living
Home Beautiful
belle
Australian House & Garden
Inside Out
Grand Designs
Selling Houses Australia
The Block

Visit our showroom

253 Wickham Rd, Moorabbin, VIC 3189
Opening Hours:
Monday to Saturday: 9am - 4pm
Sunday: Closed

Questions?
Please call 1800 880 877