FAQs

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About Us

United Interiors is one of Australia’s largest online marketplaces for art and homewares, and offers an extensive collection to designers, interior stylists and property owners seeking contemporary interior design solutions that are not only design driven, but also offer exceptional quality and value.

Our products.

Paintings – United Artworks

Our paintings are 100% genuine hand painted artworks and feature professional quality oils, acrylics inks and resins applied onto primed cotton blend canvasses. Some works are also of mixed materials including bold enamels, water based paints, and oil crayon. Our artworks can also be framed with an outer ‘floating’ frame in a variety of colours to create a gallery finish to the painting. All artworks are supplied fully stretched and ready to hang.

Canvas Prints – The Canvas Workshop

Our canvas prints are 100% Australian made and are created with modern digital print technology to transfer stunning artworks onto strong and durable canvas material. The canvas is of the highest quality and is water resistant yet retaining both a natural texture and appearance. Canvases are stretched onto kiln dried timber frames. The colours in the inks we use are sharp and vibrant enough to brighten up any space. More specifically our latex based inks are non hazardous, odour fee, scratch resistant, fade resistant (for up to 80 days in direct sunlight), eco friendly and non-toxic.

We supply the finished artworks ready to hang. All works are printed and manufactured in both our own and partnered facilities worldwide.

Framed Prints – Art-Luxe

Our framed ‘giclee’ prints are 100% Australian made and feature digitally printed imagery onto 260gsm satin Kodak paper using 12 colour aqueous Giclee printers, which are environmentally friendly and deliver the highest resolution and vibrancy of any printer on the market.

The print is surrounded by a flat white matt board then mounted and framed with a quality timber moulding sourced from sustainable forests. The print is set within a high quality clear acrylic Perspex facing. The quoted size(s) refer to the total outer frame size and not the print itself. All framed prints are manufactured in both our own and partnered facilities.

Rugs – Rugspace

Rugspace is our preferred brand of rugs and décor items designed specifically for interior designers, stylists and home decorators. Rugspace was created by our design team in collaboration with interior designer James Treble to produce a range of predominantly hand made rugs from natural and recycled materials.

Rugspace ensures it sources rugs from only accredited and socially responsible rug makers that respect the environment. All accreditation and certificates are held in place by Rugspace for all of its products.

To learn more about our types of rugs, how they are made and how to take care of your rug, please take time to read more about our products here.

Cushions

All cushions come supplied with polyester infil. All cushions come zippered and therefore spot clean and hand wash is possible but take care to read the specific care instructions for fabric types will vary across the ranges.

Ottomans- Rugspace

Like it’s rug collection, the ottoman range from Rugspace is uniquely textural and natural to the touch which marries with the design aesthetic of the brand generally and represents the brand ethos of sustainability of materials used.

Acrylic Art

Our acrylic glass panels 100% Australian made and are UV tested and water resistant. It is recommended however to place indoor/outdoor acrylic art panels away from direct sunlight and exposure to rainfall as a precautionary measure and to ensure longevity of the product.

Shipping Lead Times*

All items listed on our website will ship in approximately 15 working days from order date.

For any canvas artwork purchased with an additional floating frame, also known as a shadow box, please allow an additional 7 working days to the above lead time.

As most purchases are made to order, and largely by hand, the quoted lead times can only be indicative and approximate. Your patience is appreciated.

Special Orders, Custom Orders, Backorders

For some products that are marked ‘sold out’ you may be offered the opportunity to secure your purchase by ‘backorder’. Take careful note at the checkout of the quoted lead time and these will vary for each product type from 3 weeks up to 12 weeks.

Where special orders or custom orders are taken for sizing, colour and/or specific design alteration for any item in our range, please allow an extra 7 days to the standard quoted lead times across each category listed above.

Commercial Orders – All Projects

Where an order is taken for a special project and/or a commercial application, your sales representative will quote the specific lead time for each item and order. The standard lead times provided herein do not generally apply to commercial orders and/or special projects.

Can I see the products before I buy?

Our Melbourne showroom and art gallery is located at 253 Wickham Rd, Moorabbin VIC 3189. Selected sample pieces are available to view as an indication of the range of products on offer, as well as a curated range of furniture and decor. Our opening hours are 10am – 4pm Monday to Friday, and 10am – 3pm on Saturday.

Will my purchase arrive safely?

All due care is taken by United Interiors to ensure your purchase is properly packaged and protected to ensure it arrives in perfect condition. Should you have any concern about the condition of your goods after initial inspection, please contact us within 7 days.

Can I return an item if I am not happy?

It is our mission to deliver all items purchased just as they are displayed and described on our website. If your item is however, defective or not representative of the item chosen on our website, you are entitled to receive a new item or a full refund. You must make a claim within 7 days of receipt of your item to qualify for an exchange, credit or refund.

Our Paintings are individually hand painted, and therefore not every item can be exactly the same.

A tolerance of up to 10% in variation must be accepted for this reason.

We do not refund for variations that fall within this parameter. If your wish is for exact replication of an image as seen on our website, we would suggest a Print to fulfill this requirement (subject to availability).

We do not refund for change of mind or incorrect size choice. Additionally once you place and pay for an order, this shall be considered final and no variations are possible thereafter.

What if I missed out on the Sale?

Our promotional periods are final. No credits can be extended nor applied should your purchase fall outside the stated promotional period.

We encourage you to use our free preview service to ensure you will be satisfied with your purchase.

united interiors

Welcome To UI

We hope you enjoy browsing our collection of artworks, rugs and design inspired home furnishings created by renowned and emerging artists.

With a 100% Satisfaction Guarantee and secure online store, you can now buy affordable quality artworks, rugs, decor and furnishings with confidence.

Join our mailing list and take $25 off your first purchase and other exclusive offers.

Secure Payments

We accept secure online payments using 256 bit encryption which is an industry standard for the protection of information transferred over the internet.

We also accept a wide variety of credit cards and payment options including:

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